The short answer
Send your best original logo file and explain where it will go. Digitizing is a separate preparation step, not a file extension you can change yourself.
Begin with the original artwork
An original vector logo is useful because it preserves clean shapes and lettering. If you only have an image file, send the highest-quality version available rather than a screenshot of your website or social profile.
Include alternate logo versions, such as a simplified mark or one-color treatment, if they already belong to your brand. Do not assume a low-resolution file can be enlarged without losing information; ask the team to review it first.
Artwork is not a stitch file
Digitizing translates the artwork into instructions for an embroidery machine. Stitch direction, density and the order of elements all matter. Renaming a PNG or PDF does not create those instructions.
A design may need adjustments for the garment or placement. A cap, lightweight polo and heavy jacket behave differently, even when the logo is the same. Tell GMB if you have an existing embroidery file, but expect a suitability review rather than automatic reuse.
Make small lettering a deliberate decision
Fine lines and tiny text can lose clarity in thread. Review the design at its intended stitched size, not only enlarged on a monitor. If the full business name becomes hard to read, discuss a larger placement or an approved simplified version.
Keep brand references handy when choosing thread colors. A screen preview and physical thread can look different; flag any color that is especially important before approval.
Review the proof before production
Check spelling, logo proportions, placement and colors. If names or titles vary between garments, supply a written list and match it to the correct sizes. A small mistake repeated across a uniform program is harder to address after production.
Ask to review a sew-out or proof appropriate to the project. Confirm any requested change in writing, then make sure the final approved version is the one used for the order.
Your embroidery preparation checklist
Bring this information to your quote discussion or appointment with the Greenville team. Standard apparel should be selected through GMB; customer-supplied garments are not accepted except approved uniforms.
- Best available original logo and any approved alternate
- Garment type, color, quantity and size list
- Desired logo location and approximate size
- Thread color references and personalization list
- Required date and the person responsible for approval
Let's plan your project.
Talk through products, artwork and your required date with the GMB team. Current pricing and eligibility are confirmed for your actual request.
